Last Updated:30.04.2026
Next Review: 30.04.2028
About Us
AskAwayHealth is a health education and information website. It is a product of Alevyn Ltd, a company registered in England and Wales, with its registered office at 3rd Floor, 86–90 Paul Street, London, EC2A 4NE.
This Privacy Policy sets out our obligations under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, regarding the security and safety of any personal data we collect and process, and your rights as an identifiable living person.
Your privacy is important to us. We are committed to handling your personal data responsibly, transparently, and in accordance with applicable UK data protection law.
What We Do
AskAwayHealth provides free general health education and information to adults aged 18 years and above through our website at www.askawayhealth.org. Our content includes health blogs, videos, downloadable guides and checklists, and a free newsletter. We also operate an online community hosted on the Skool platform.
We do not provide individual medical advice, diagnosis, or treatment. We are not a clinical service provider, and this website does not create a physician-patient relationship.
The Information We Collect
We only collect personal data when you voluntarily choose to provide it to us. This includes:
- Your name and email address when you subscribe to our newsletter.
- Your name and email address when you download a health guide or checklist from our website.
- Your name and email address when you register to join our AskAwayHealth community on the Skool platform.
We do not collect payment information directly through this website. We do not collect, process, or store special category data, including health data or biometric data, through this website. We do not require you to create an account to access our blogs, videos, or free content.
How We Use Your Personal Information
We use the personal information you provide only for the specific purposes for which it was collected. These are:
- To deliver the newsletter, health guides, or checklists you have subscribed to or requested.
- To send you relevant health education updates and content from AskAwayHealth.
- To facilitate your access to and membership of the AskAwayHealth community on Skool.
- To invite you to live streams, webinars, or community events where you have opted in to receive such communications.
- To carry out anonymised internal research and content development using non-identifiable usage data (such as page visit statistics and content engagement metrics).
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Our Legal Basis for Processing Your Personal Data
We process your personal data on the following lawful bases under UK GDPR:
Consent
Where you subscribe to our newsletter, download a health guide, or join our community, you voluntarily provide your name and email address. We process this data solely to deliver the content you have requested and to send you relevant health education updates. You may withdraw your consent and unsubscribe at any time by:
- Clicking the unsubscribe link in any email we send you; or
- Emailing us directly at admin@askawayhealth.org.
Withdrawal of consent will not affect the lawfulness of any processing carried out before you withdrew it.
Legitimate Interests It is in our legitimate interest to use anonymised, non-identifiable usage data (such as page visits and content engagement statistics) to improve the quality and relevance of the health education content we publish. We do not use this data to identify or make decisions about individual users.
We do not use automated decision-making or profiling in relation to your personal data.
When We Share Personal Data
We treat your personal data confidentially. We will not share your personal data with any third party without your permission, except in the following limited circumstances:
- Skool: If you join our online community, your name and email address will be shared with Skool, the third-party platform that hosts our community. Skool processes your data in accordance with their own privacy policy, available at Askawayhealth Skool. We recommend you read this policy before joining.
- Email service provider: We use a third-party email platform to manage and send our newsletter and guides. Your name and email address will be stored and processed by this provider on our behalf, under a data processing agreement.
- Legal obligation: We will share your personal information if required to do so by a court of law in the UK, or by law for safeguarding purposes.
Storage, Security, and Processing of Personal Data
The personal data we collect and process is stored on secured cloud-based servers. We take reasonable technical and organisational steps to protect your data, including:
- Password-protected systems with restricted access controls.
- Up-to-date software, firewalls, and security protocols.
- Encrypted data transmission across our website (SSL/TLS).
How Long We Keep Your Personal Data
We retain your personal data only for as long as necessary for the purposes for which it was collected:
- Newsletter and guide subscribers: Your name and email address will be retained for as long as you remain an active subscriber. If you unsubscribe or request deletion of your data, we will remove your personal data from our systems within 30 days.
- Community members: If you leave our Skool community, your data held by Skool will be subject to their own data retention policy. Please contact Skool directly for details.
- Anonymised analytics data: Non-identifiable usage data (e.g., page view statistics) may be retained indefinitely as it cannot be used to identify you.
We do not hold clinical health records on behalf of any individual user. We have no legal obligation to retain health records, as we are a health education platform and not a registered clinical service provider.
Your Rights in Relation to Your Personal Data
Under UK GDPR, you have the following rights in relation to the personal data we hold about you:
- Right of access: You may request a copy of the personal data we hold about you.
- Right to rectification: You may request that we correct any inaccurate or incomplete personal data.
- Right to erasure: You may request that we delete your personal data, subject to any legal obligations we may have to retain it.
- Right to restrict processing: You may request that we limit the way in which we use your personal data.
- Right to data portability: You may request that we provide your personal data in a commonly used, machine-readable format.
- Right to withdraw consent: You may withdraw your consent to receive communications from us at any time, without affecting the lawfulness of processing before withdrawal.
- Right to object: You may object to our processing of your personal data where we rely on legitimate interests as our lawful basis.
To exercise any of the above rights, please contact us at: admin@askawayhealth.org
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at any time: 🌐 www.ico.org.uk 📞 0303 123 1113
Automated Decision-Making
We do not use automated decision-making or profiling in relation to your personal data. No decisions that significantly affect you will be made using automated means through this website.
Use of Cookies and Other Technologies
We use cookies to improve your experience when you browse and use our website. Cookies are small data files placed on the device you use to access our site.
We use the following types of cookies:
Strictly Necessary Cookies (Always Active) These cookies are essential for our website to function correctly. They enable basic features such as page navigation and access to secure areas of the site. These cookies do not collect personal data and expire when you close your browser.
First-Party Performance Cookies (Always Active) These cookies help us understand how visitors use our website — for example, which pages are most visited and how users navigate through the site. This information is collected in anonymised, aggregated form and is used solely to improve the performance and content of our website.
Third-Party Performance Cookies These cookies are set by third-party analytics providers (such as Google Analytics) and help us count the number of visitors to our site and understand usage patterns. Information collected is anonymised and aggregated. Please refer to the privacy policies of these third-party providers for further details.
Functional Cookies These cookies allow our website to remember your preferences (such as language or region settings) and provide a more personalised experience on return visits.
Targeting Cookies These cookies record your visits to our website and the pages and links you have clicked. They may be used to make the advertising you see elsewhere online more relevant to your interests. These are usually set by third parties.
Links to Other Websites
Our website may contain links to third-party websites, resources, and platforms. These links are provided for your convenience and do not constitute an endorsement of the content or activities on those websites. We are not responsible for the privacy practices or content of any third-party websites. We recommend that you read the privacy policy of any website you visit via a link from our site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes, we will update the “Last Updated” date at the top of this page. Where changes are material, we will endeavour to notify active subscribers by email. Continued use of our website following any update constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us:
Email: admin@askawayhealth.org
Post: Alevyn Ltd (re: AskAwayHealth.org), 3rd Floor, 86–90 Paul Street, London, EC2A 4NE
